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Running Client Manager Setup

Using a single Client Manager Setup program, you can install the client software, the administrator software, or both. If you want to install both the client and administrator versions, the best solution is to perform one installation and select Full on the Setup Type screen. Alternatively, you can install the client version and then install the administrator version at a later time (without uninstalling the client version).

Note—Client Manager Setup does not support installing the client-only version on a computer after an administrator version has been installed.

About the administrator version

Client Manager clients are configured to acknowledge no more than five administrator computers. If a new administrator computer discovers the client computer after this maximum has been reached, the oldest administrator to register with the client is removed from the list, and the new administrator is added.

Because you can connect to any administrator computer from any browser on the network, it isn't likely that you'll need to set up more than five administrator consoles on your network.

Running Setup

During Setup, Client Manager attempts to auto-detect the hardware configuration of the computer and install the appropriate hardware configuration file from the \ ASICCfg directory. If Setup is unable to detect a hardware configuration but only one configuration file is present, Client Manager automatically installs the hardware configuration file present in the \ ASICCfg directory. If Setup is unable to detect a hardware configuration and multiple configuration files are present, you will be asked to select the hardware configuration you want to use.

Note—If your network uses a proxy server to connect to the Internet, Client Manager must be able to bypass the network's proxy server for local (intranet) communication. To set this up: in Internet Explorer 5.5, click Tools | Internet Options and the Connections tab. Click LAN Settings. If "Use a proxy server" is selected, you must also select Bypass proxy server for local addresses..

To run Client Manager Setup

  1. Log on as Administrator or equivalent (if installing on Windows NT*).

  2. From the Client Manager CD, run SETUP.EXE and follow the instructions on your monitor.

Using the console for the first time

The first time you run the administrator console, an Internet Explorer security warning should appear. This warning asks if you want to install and run Intel LANDesk Client Manager. Click Yes to install several ActiveX* controls that Client Manager requires for full functionality. If you don't see this security warning and some of the console's features don't work, you may need to change your Internet Explorer security settings. Enable the setting that prompts you to download signed ActiveX controls. "Signed" in this case means that the controls are certified by Intel.

Hiding the client interface (stealth installation)

A stealth installation disables or "hides" the client user interface. This type of installation enables the Client Manager administrator to manage the client computer without providing the management interface on the client.

To perform a "stealth" installation of Client Manager

  1. At the client computer, log on as Administrator or equivalent (if installing on Windows NT).

  2. From a command prompt, type SETUP.EXE STEALTH in the directory where the client installation is located.

  3. Complete the Client Manager installation.

Uninstalling Client Manager

  1. On the Windows Start menu, click Settings | Control Panel.

  2. Double-click Add/Remove Programs.

  3. Select Intel LANDesk Client Manager 6.3 and click Add/Remove.

  4. When prompted, click Yes.

  5. When Uninstall is finished, reboot the computer.

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